Privacy policy

1. Controller

The controller responsible for data processing on this website is Alien TCG, Adrian Schmitz, Höningstrasse 33, 41363 Jüchen, Germany, email: support@alien-tcg.com.

2. General information

We process personal data only insofar as this is necessary to provide our online shop, process orders, communicate with customers and fulfill legal obligations.

3. Hosting and Shopify

Our shop is operated through Shopify. Shopify processes technical data, order information, payment data and customer data as a service provider where required for operation, security, checkout and order processing.

4. Orders and customer account

When you place an order, we process data such as name, address, email address, payment information, delivery information and order data. The legal basis is contract fulfillment and statutory retention obligations.

5. Payment processing

Depending on the selected payment method, payment data may be transferred to the respective payment provider, for example PayPal, credit card providers, Klarna or Shopify Payments.

6. Contact

If you contact us through a form or by email, we process your information to answer the request and possible follow-up questions.

7. Cookies and analytics

Shopify and integrated services may use technically necessary cookies. Additional analytics or marketing services are used only where technically required or where consent has been given.

8. Storage period

We store personal data only as long as necessary for the respective purpose or as required by statutory retention periods.

9. Your rights

You have the right to access, rectification, erasure, restriction of processing, data portability and objection. You also have the right to lodge a complaint with a data protection supervisory authority.